Responding to Disaster Risk

Basic Concept

The Nisshinbo Group holds safety as the top priority for all of its activities with "Safety is the Basis for Everything" in the Business Conduct Guidelines.
In addition, the "Risk Management Regulations" of Nisshinbo Holdings Inc. clearly stipulate the following action guidelines in the event of a disaster or other emergency situation.

Guidelines for Action in the Event of Emergencies

  • ①In the event of an emergency, the response shall take precedence over normal business activities.
  • ②The safety and health of the Group's customers (including indirect customers), officers, employees, suppliers, neighboring residents, and other related parties shall be given top priority.
  • ③Proactively disclose information regarding the safety and interests of all concerned parties.

Crisis Management System

The Nisshinbo Group has established an emergency response system in the "Risk Management Regulations" in order to promptly respond to emergencies, such as earthquakes and fires. In the event of an emergency, Nisshinbo Holdings Inc. will establish an Emergency Response Headquarters and an Emergency Response Team as the response headquarters. The Emergency Response Headquarters is headed by the president and is composed of managing officer from the Corporate Strategy Center and the Business Development Division who work at the head office. The Emergency Response Team is appointed from among the head office employees of the Corporate Strategy Center and the Business Development Division, and is headed by chief of the Corporate Strategy Center. The Emergency Response Team consists of an Information Gathering Team, a Safety Confirmation Team, a Communication Team, and a Secretariat.

<System in Case of Emergency>

System in Case of Emergency

<Composition and Roles of the Emergency Response Headquarters>

Response Headquarters of Nisshinbo Holdings Emergency Headquarters Management judgment and decision-making for the entire Nisshinbo Group
Emergency Response Team Collection of information on damage in the Nisshinbo Group
Nisshinbo Holdings BCP Headquarters Member Collection of various information to activate the BCP
Self-Defense Forces Headquarters <Head Office> Initial response after the disaster at the head office
Contact Person for Each Company Collection of information on damage at Nisshinbo Group companies

<Composition and Roles of the Emergency Headquarters and Emergency Response Team>

Organization Main Roles
Emergency Headquarters Response Headquarters Manager President of Nisshinbo Holdings
  • ・Decision-making and judgment on important cross-group matters
  • ・ Appointment of Response Headquarters Member
Assistant of Response Headquarters Manager The Chief of the Corporate Strategy Center
  • ・Acting as Response Headquarters Manager in the absence of Response Headquarters Manager
  • ・Assist in judgment and decision-making of Response Headquarters Manager regarding disaster response
Response Headquarters Member Appointed by Corporate Strategy Center, Business Development Division
  • ・Assist in judgment and decision-making of Response Headquarters Manager regarding disaster response
Emergency Response Team Response Team Leader The chief of the Corporate Strategy Center
  • ・Collection of information on damage throughout the Nisshinbo Group
  • ・Assist in judgment and decision-making of Response Headquarters Manager regarding disaster response
  • ・ Appointment of Response Team Member
Response Team Member Information Gathering Team Appointed by Corporate Strategy Center, Business Development Division
  • ・Obtain information on all damage and requests for assistance, etc.
  • ・Gathering and sharing of information from government, administration, and member organization
Safety Confirmation Team
  • ・Confirmation of safety confirmation status (including tracking confirmation) and executable instruction
  • ・Find out who is doing the work, Assistance for workers
Communication Team
  • ・Dissemination of information to stakeholders
  • ・Management and control of the distribution of information to the customers
Secretariat
  • ・Headquarters Meeting Operation
  • ・Liaison with Emergency Headquarters of each Group company

In principle, the Emergency Headquarters will be established in the event of an earthquake of intensity 6 lower or greater on the Japanese seismic intensity scale at any of the major bases in Japan. In other cases, the establishment of the task force will be decided by the president, who is the head of the task force.

Specific Initiatives of The Nisshinbo Group

The COVID-19 became a global pandemic, known as a pandemic, only a few months after the first case of infection was reported in Wuhan, China, in early December 2019.

In accordance with its business continuity plan (BCP) program, the Nisshinbo Group established a task force in January 2020 and comprehensively managed its Japan and overseas business sites by setting "ensuring the safety and security of employees, customers, and business partners" and "maintaining supply chains" as its basic policies for dealing with infectious diseases. Specifically, the Group promoted telecommuting and staggered work hours, utilized Web conferencing, expanded electronic authentication systems, secured masks and disinfectant solutions, regularly disinfected and ventilated work environments, secured space in work environments, and vaccinated employees who wished to receive vaccines at work.

Disaster BCP Initiatives

From the perspective of business continuity, the Nisshinbo Group conducts annual drills to confirm the safety of employees in the event of a major earthquake or other emergency and to communicate information necessary for early recovery from a disaster. The Nisshinbo Group developed and introduced a "safety confirmation and emergency communication system" within the Group to quickly and reliably confirm the safety of employees.

In addition, Nisshinbo Holdings Inc. and major business sites of the Group have organized a self-defense fire brigade, which conducts periodic inspections of fire prevention equipment and other facilities, as well as water spraying drills. In addition, annual disaster prevention inspections have been conducted for more than 60 years to strengthen the company's ability to respond immediately after a disaster strikes and to develop an initial response system.

Furthermore, by promoting the use of cloud computing for its main information systems, the Group is preparing for disasters such as major earthquakes and are aiming for stable operations 24 hours a day, 365 days a year.

On a related note, the operation of the response headquarters has also changed as the global outbreak of the COVID-19 has led to the spread of teleworking environments, such as remote access to information systems and Web conferencing. The Nisshinbo Group conducts drills so that the Group can respond to different situations, such as when the majority of members gather in a conference room, when Web conferencing is used in combination, and when all members participate in Web conferencing, and the Group implements measures to address issues identified in drills so that it can maintain its role as a disaster recovery command post as much as possible.

BCP Initiatives in the Procurement Supply Chain

The Nisshinbo Group has been inquiring about the status of BCP in the procurement supply chain as a survey item to its suppliers, and the results for FY2022 show that many suppliers perceive BCP initiatives as insufficient. The Group aims to improve the BCP of the Nisshinbo Group's supply chain by increasing safety stock and providing feedback and support on the survey results.